Legal

Privacy Policy

Last updated: 1 January 2025

Alliance Global is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

Identity Data: name, date of birth, username, and government-issued identification.

Contact Data: email address, phone number, and postal address.

Financial Data: bank account details, payment card information, and transaction history.

Technical Data: IP address, browser type, device identifiers, and log data.

Usage Data: information about how you use our platform, including pages visited and features used.

2. How We Use Your Data

To register and manage your trading account.

To execute and settle trades on your behalf.

To comply with legal and regulatory obligations, including KYC and AML requirements.

To send service communications, updates, and, with your consent, marketing materials.

To improve our platform, services, and user experience through analytics.

3. Data Sharing

We do not sell your personal data to third parties.

We may share data with: (i) regulators and law enforcement as required by law; (ii) service providers who process data on our behalf under strict confidentiality obligations; (iii) payment processors and banking partners to facilitate transactions.

4. Data Retention

We retain your personal data for as long as your account is active and for a minimum of 7 years thereafter, as required by FCA regulations.

You may request deletion of your data subject to legal and regulatory retention obligations.

5. Your Rights

You have the right to: access your data, correct inaccurate data, request erasure (subject to legal obligations), object to processing, and request data portability.

To exercise any of these rights, contact us at privacy@allianceglobal.app.

6. Cookies

We use essential, analytical, and functional cookies to operate and improve our platform. You may control non-essential cookies through your browser settings or our cookie consent tool.

7. Contact

For any data protection queries, contact our Data Protection Officer at: privacy@allianceglobal.app or by post at 20-22 Wenlock Road, London, N1 7GU.

For questions about this policy, please contact Alliance Global at support@allianceglobal.app or write to us at 20-22 Wenlock Road, London, England, N1 7GU. Alliance Global Ltd is authorised and regulated by the Financial Conduct Authority.